Customer feedback management feature
Customer feedback leads to the next improvement.
The customer feedback management feature of Customer Service Management (CSM) is designed to accumulate inquiries and requests and utilize them for continuous improvement. It ensures that customer interactions do not end at a single point but lead to product and operational enhancements. 【Features】 ■ Accumulation of customer requests and improvement suggestions ■ Utilization for product and operational improvements ■ Continuous improvement based on customer feedback
- Company:INNOOV(イノーブ) 東京
- Price:Other